We're a small team, and we're always happy to help.
Email (the best way to reach us)
Email us at hello@faerly.ie. It's the best way to get in touch, as it lets us look into your order properly and keeps everything in one place. Please include your order number if you have one, and photos if something's wrong.
WhatsApp (for a quicker answer)
If you need an answer quickly, message us on WhatsApp on 086 818 6169.
Phone
Our landline, 045 397203, is voicemail only. Leave us a message with your name, your order number and the best way to reach you, and we'll get back to you quickly.
You can also call us on 086 818 6169. As we're a small team, we can't always pick up straight away, but if we miss you, we'll ring you back as soon as possible.
Visiting us
You're welcome to collect orders or drop off returns at Faerly HQ in Kilcullen, Co. Kildare. See "Collecting from or dropping off at Faerly HQ" for directions and times.